Terms and Conditions of Sale

These Terms and Conditions of Sale (hereinafter “the Terms”) govern the contractual relationship between Med Romania (hereinafter “the Provider”) and any natural or legal person (hereinafter “the Client”) wishing to use the Provider’s services supporting admission to a medicine, dentistry or pharmacy university in Romania.

The Terms are available at all times on the Site and prevail over any other version or conflicting document. The Client declares that they have read and accepted these Terms before the contract is concluded.

1. Purpose

These Terms set out the parties’ rights and obligations in respect of Med Romania’s provision of services supporting admission to a Romanian medicine, dentistry or pharmacy university.

The support service is a single service and its scope is invariable. The price depends on the number of applications ordered by the Client.

For the purposes of these Terms, an application means a candidacy to one university, in one programme, in one language stream. Two candidacies to the same university in two different language streams constitute two separate applications.

Number of applications	Price (incl. tax)
1 application	€7,000
2 applications	€10,500
3 applications	€14,000
4 applications	€16,500
5 applications	€18,000

The maximum number of applications that may be ordered is five, and may be lower where the target programme has fewer than five streams open in Romania. The detailed content of the service is described on the Services page of the Site. That description forms an integral part of these Terms.

2. Scope

These Terms apply to all services agreed between the Provider and the Client via the Site. They apply without restriction or reservation. The fact that the Provider does not at a given moment rely on any of these Terms shall not be construed as a waiver of the right to rely on it later.

3. Orders

3.1 Ordering process

Orders are placed online via the Site. The process comprises the following steps:

The Client selects the number of applications, then the corresponding universities, programmes and streams.
Completion of the order form (contact details, academic documents to be provided).
Verification of the order contents and acceptance of these Terms.
Payment of the price via the secure payment provider (Stripe).
Order confirmation by email to the Client.

Every order implies unreserved acceptance of these Terms.

3.2 Validation

The Provider reserves the right to refuse an order in the following cases:

Incomplete or manifestly incorrect information supplied by the Client.
The Client’s academic profile being manifestly incompatible with Romanian universities’ admission requirements (in which case the Provider will inform the Client and offer either an alternative or a full refund).
Suspected fraud or misuse.

Where an order is refused, the Client is informed by email within 48 working hours and refunded in full.

4. Prices and payment

4.1 Prices

Prices are stated in euros (€), inclusive of all taxes. The applicable VAT rate is the one in force on the day of the order. Med Romania reserves the right to change its prices at any time; however, the price applicable to the Client is the one displayed when their order was validated.

Romanian university tuition fees are not included in our prices. They are payable by the Client directly to the university concerned.

Any administrative registration fees charged by a university at the time of filing are passed on to the Client to the exact euro, against receipts, and are disclosed before any commitment.

4.2 Changing the number of applications

The Client may request additional applications after ordering, as long as no filing has taken place and the target university’s timetable allows it. The price is then recalculated according to the table above and only the difference is invoiced. Withdrawing an application that has already been filed does not give rise to a refund, filing being a service already performed.

4.3 Payment

Payment is made online by bank card via the secure payment provider Stripe, which is PCI-DSS certified. The Client warrants that they hold the necessary authorisations to use the chosen means of payment.

The Provider stores none of the Client’s banking data.

4.4 Late payment or non-payment

In the event of total or partial non-payment, the Provider reserves the right to suspend performance of the services until payment is made in full. No discount will be granted for early payment.

5. Performance of the services

5.1 Timescales

Service timescales begin to run from the Provider’s receipt of all necessary documents supplied by the Client. The Provider undertakes to inform the Client of the expected timescale for each stage:

Eligibility assessment: within 48 working hours of receipt of the documents.
Assembly of the application: within 10 working days of receipt of all items.
Sworn translation: within 5 working days of the documents being sent to the translator.
Filing the application in person: within 48 hours of the translation being finalised, subject to the university’s filing window being open.

5.2 The Client’s obligations

The Client undertakes to:

Provide authentic, complete and legible documents in the formats requested.
Meet the deadlines indicated by the Provider for sending documents.
Inform the Provider of any change in circumstances that could affect their application (abandoning the plan, health problems, change of target university).
Not file the same application simultaneously through another agency or directly without informing the Provider (risk of rejection for duplicate application).

Any delay attributable to the Client in sending documents releases the Provider from liability for meeting admission deadlines.

5.3 The Provider’s obligations

The Provider undertakes to:

Perform the services described for each application ordered with diligence and professionalism.
Inform the Client of progress at each key stage.
Alert the Client to any problem identified in their application (missing document, non-compliance, inconsistency).
Not disclose the Client’s personal documents to unauthorised third parties.

6. Guarantees

6.1 “Application accepted” guarantee (all applications)

The Provider guarantees that the application it assembles and files will obtain “accepted” status from the university registry, confirming that it is complete and compliant with the university’s formal requirements.

If the application is rejected on procedural grounds attributable to the Provider (missing document, non-compliant translation, administrative error), the Provider undertakes to correct the application and re-file it at no additional cost.

This guarantee does not cover:

Refusal of admission on academic grounds (insufficient marks, unfavourable interview outcome, the admission board’s sovereign decision).
Rejection due to incorrect information or an inauthentic document supplied by the Client.
Rejection due to a change in the university’s requirements not published at the time the application was assembled (in which case the Provider informs the Client and the application is adapted at no additional cost).

6.2 Second-attempt guarantee (orders of 5 applications)

Where the Client has ordered five applications and is not admitted to any of the universities concerned, the Provider will take on the entire process again free of charge for the following admission round, for the same number of applications and identical services. This guarantee applies once only.

7. Right of withdrawal

In accordance with Article L.221-18 of the French Consumer Code, the Client has 14 calendar days from conclusion of the contract to exercise their right of withdrawal, without having to give a reason or pay a penalty.

However, in accordance with Article L.221-28, 1° of the same code (services fully performed before the end of the withdrawal period), the right of withdrawal cannot be exercised where the Client has expressly requested that performance of the service begin before the end of the 14-day period and has waived their right of withdrawal. That waiver is formalised by a tick box at the time of ordering.

The Client may also consent to services starting immediately without waiving their right of withdrawal; in that case, if the Client exercises their right of withdrawal before the end of the 14-day period, they must pay an amount corresponding to the service supplied up to the point their withdrawal decision was communicated.

8. Liability

8.1 Limitation of liability

The Provider is under a best-efforts obligation (obligation de moyens) in relation to obtaining the Client’s admission to the target university. The Provider cannot guarantee admission, the final decision belonging to each university’s admission board.

The Provider cannot be held liable for:

The consequences of an event of force majeure as defined by French case law.
The decisions of Romanian universities (refusal of admission, changes to criteria, closure of a stream).
Delays or impossibilities attributable to Romanian universities or authorities.
The Client’s use of the information and tools supplied to them outside the applications filed by the Provider.

8.2 Force majeure

Neither party shall be held liable for failure to perform its obligations where that failure results from an event of force majeure. The following are in particular deemed events of force majeure: natural disaster, war, an epidemic or pandemic leading to an administrative closure, general strike, or a government decision making performance of the contract impossible.

9. Intellectual property

The Provider retains all intellectual property rights in the content delivered as part of the service (guides, MCQs, methodologies, letter templates, online tools). The Client is granted a personal, non-transferable right to use that content.

Any reproduction, distribution or commercial use of the content supplied by the Provider without written authorisation is prohibited.

10. Personal data

The processing of the Client’s personal data is governed by our Privacy policy. By accepting these Terms, the Client acknowledges having read that policy.

11. Mediation

In accordance with Article L.612-1 of the French Consumer Code, the Client may have free recourse to a consumer ombudsman in the event of a dispute with the Provider that has not been resolved amicably. The contact details of the competent ombudsman will be supplied to the Client on request.

The Client is informed that they may also use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr.

12. Governing law and jurisdiction

These Terms are governed by French law.

In the event of a dispute, the parties undertake to seek an amicable solution before taking legal action. Failing amicable resolution, the dispute shall be brought before the competent French courts.

The Client is informed that they may also bring proceedings before the courts of their own domicile, in accordance with Regulation (EU) No. 1215/2012 (Brussels I recast) and the provisions of the French Consumer Code.

13. Miscellaneous

13.1 Entire agreement

These Terms constitute the entire agreement between the parties and supersede any prior agreement, statement or undertaking relating to the subject matter of the contract.

13.2 Partial invalidity

Should any provision of these Terms be declared void or unenforceable, the remaining provisions shall remain in force and take full effect.

13.3 Assignment

The Client may not assign the rights and obligations arising under these Terms without the Provider’s prior written agreement.

13.4 Changes to the Terms

The applicable Terms are those in force on the date of the order. The Provider reserves the right to amend these Terms at any time. Amendments will be enforceable against orders placed after they are published online.

Appendix — Detailed scope of the service

The detailed scope of the service and the price list, as displayed on the Services page of the Site on the date of the order, form an integral part of these Terms. In the event of a conflict between the Services page and these Terms, the Services page prevails as to the description of the services and these Terms prevail as to the legal and financial conditions.

Last updated: 30 July 2026.